Privacy Policy

Privacy Policy
Effective date: 25 May 2026

At Shine Your Light Coaching & Consultancy, I respect your privacy and am committed to protecting your personal information.

This policy explains how I collect, use and protect your information when you visit this website, submit an enquiry, book coaching services or otherwise interact with my business.

Who I am

Shine Your Light Coaching & Consultancy is operated by Latasha Baynham, based in the United Kingdom.

I act as the data controller for the personal information you provide through this website.

Information I may collect

I may collect:

  • Name

  • Email address

  • Telephone number

  • Information submitted through forms or emails

  • Booking information

  • Payment information (processed securely via third-party providers)

  • Website usage information including browser type, IP address and analytics information

If you choose to work with me as a coaching client, additional information relevant to coaching services may also be collected.

How I collect information

Information may be collected:

  • Through website contact forms

  • Through Calendly bookings

  • Through emails or direct communication

  • During coaching sessions

  • Through cookies and website analytics tools

How I use your information

Information may be used to:

  • Respond to enquiries

  • Deliver coaching services

  • Arrange appointments and bookings

  • Send information requested by you

  • Maintain professional records

  • Improve website functionality and user experience

  • Meet legal and business obligations

Coaching records and session information

For coaching clients:

  • Attendance records may be retained

  • Coaching notes may be kept where appropriate

  • Session recordings through Fathom may be used only with your permission

  • Fathom recordings may be retained for up to two years

  • Attendance and business records may be retained for up to seven years where required for legal or business purposes

Third-party services

I may use trusted providers including:

  • Squarespace

  • Calendly

  • Stripe

  • Zoom

  • Google Workspace

  • Fathom

These providers may process certain personal information necessary for delivering services.

Data security

Reasonable measures are taken to protect personal information including password-protected systems and secure service providers.

Your rights

Under UK GDPR you have the right to:

  • Request access to your information

  • Request correction of inaccurate information

  • Request deletion where appropriate

  • Restrict processing in certain circumstances

  • Withdraw consent where applicable

You also have the right to complain to:

Information Commissioner's Office (ICO)

Official website:

Information Commissioner's Office

Contact

Shine Your Light Coaching & Consultancy

Email: hello@shineyourlightcoaching.co.uk